First Go to Start then Windows Messenger
Now click on Sign In
Click Next
Fill out your info
There may be some other windows here.. but they are self explanatory. You need to set up a .NET account
Once you have filled out the app.. You're Done!!
Now click on add a contact. and put in my email fonephixer@hotmail.com
After I accept your invitation we will be able to chat through Windows Messenger
Now for the Remote Support..
Go back to Start
Click on Help and Support
Now clilck on Invite a friend for Remote Assistance
Click on Invite someone to help you
You should see me under Windows Messenger after I have accepted your invitation.
After that.. Ill walk you through the rest!!!